Support Center & Knowledge Base

NOTICE: Service Outage 6/21

Last Updated: Jun 21, 2017 04:20PM EDT
6/21/17 at 4:19PM
[TWU IT Status] RESOLVED: All services have been restored.

6/21/17 at 11:21 AM
[TWU IT Status] UPDATE: Phones and Internet services have been restored to full capacity. Everything should remain functional throughout the remainder of the business day. The brief outage between 4-5PM will continue as planned.

6/21/2017 at 9:05 AM
[TWU IT Status] UPDATE: Phone service on the main Athens campus will be unavailable today, Wednesday, 6/21, from approximately 10AM to 3PM, due to relocation of fiber optic cabling affected by the Collom’s Center construction. Network and Internet services will be operating at a reduced capacity during this time, but will remain in service throughout the business day. However, Internet service will be completely unavailable for a brief period between 4:05 PM – 5 PM.
 
Additionally, Durham and Fisher are currently experiencing issues with electrical power, affecting all technical services in those facilities. AUB has been contacted and is working to resolve those issues.

6/12/2017 at 1:24 PM
[TWU IT Status] NOTICE: Phone service on the main Athens campus will be unavailable on Wednesday, 6/21, from approximately 8AM to 4PM, due to the construction of the Collom’s Center. In addition, network and Internet services will be operating at a reduced capacity during this time. We will post more specifics as they become available.
 

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